Using different channels of Taqnyat: How do you use them at the same time to reach your customer optimally?
October 8, 2023
In today's fast world and after the digital transformation that has become sweeping our time, social media seems very important especially when it comes to marketing and taking advantage of it to interact with customers and attract them. Therefore, the Taqnyat platform will present in the following lines how you can benefit of various types of social media to create a brand identity that sticks in minds of the target audience, and how to use different channels through which you will discover new ways to support your brand and improve your approach that you follow and do something completely different from your competitors. The most important is attracting many potential customers. So stay tuned to know more about these channels. We would like to inform you that when you use different channels from Taqnyat Company at the same time, this helps you a lot in reaching customers faster and increasing your sales. So don't wait any longer, and contact with Taqnyat that will change your business for the better.
How to use different channels to optimally reach your customer?
When you deep into the world of marketing; you will discover that using different channels will ensure that you can reach your target audience easy. This gives you a consistent and cohesive experience. Like each channel that supported by a Taqnyat platform, it enables reaching customers experience by expressing their admiration for a product, including: email, chatpot, SMS. We are clearing that not one channel is capable of attracting customer interest and reaching them, but rather all channels at the same time work to focus more on customers.
How can emails attract customers?
Email is an effective marketing channel supported by Taqnyat platform, especially when it comes to optimally reaching customers, ensuring long-term follow-up, and growing your business. Therefore, you must pay close attention to the content that you provide through emails, and add things that make customers happy and value them. Whenever this happens; their aspirations towards reading these messages increased. As for the things that you can follow to attract the largest number of customers through emails, they are as follows:
- Write a clear and attractive title:
When using different channels such as email; be careful when choosing your title, so that it is eye-catching and truthful. Choose words that call to action to open the message.
- Provide context:
It's essential to provide your customers reasons of receiving your emails. It should be relevant, useful to all users, informative, and concise as well.
- Stay away from long paragraphs:
Don't waste your time writing confusing, unclear paragraphs. Be clear about what you want to communicate, whether attracting a large number of potential customers, or growing your business.
How can a chatbot attract a large number of potential customers?
You can use different channels at the same time, including: chatbot, as it is another channel well-known by Taqnyat, especially after it has gained popularity recently. There is no doubt that it is considered an effective and helpful tool in reaching potential customers, thus saving time and money. It has a great benefit when used with e-mail messages. Below we will provide the most important tips on how to use this channel to optimally reach customers:
Send sudden messages to your contacts:
This way, you reach potential customers to a large extent, and these messages may increase the rate of interaction, and you can dispense with emails.
Would you like to send a sudden message to your contacts? In order to increase customer interaction and their attraction to what you offer, there's nothing better than using a chatbot provided by a Taqnyat company to do this. So try it now.
Use auto-responder:
When using an auto-responder, you maintain and increase the continuity of your interaction with your target audience, and thus keep the relationship ongoing until a normal response occurs.
Easily collecting data:
It is easy to collect data for a lot of potential customers in the chatbot feature which increases a broad customer base by up to 80%.
Sending content in a form of tips or photos:
You can send content that includes some realistic advice, some educational tips, or brief inspirational phrases that attract potential customers. This is a quality that differs from sudden messages and also has a great impact in reaching your target audience.
How can WhatsApp API attract a large number of customers?
Overwhelming success in reaching your target customers can be achieved through the use of different channels, including: WhatsApp Business API, which is one of the best Taqnyat channels to reach a global audience due to the large number of users. For the methods that can be followed to increase the target audience, they are as follows:
Sending promotional messages on WhatsApp
It is one of the best ways that can be followed to reach a broad base of customers, as the rate of opening WhatsApp messages is about 98%.
Playing live WhatsApp ads
You can do it by running Instagram and Facebook ads directly on WhatsApp. Thus, you can attract potential audiences immediately at the same time, reducing advertising costs by up to 60%.
Sending personal messages through WhatsApp
WhatsApp is the ideal place to communicate personally with potential customers, as it gives you various formats by using media that include images, videos, etc. You can also use emojis to customize the text.
Create and share WhatsApp links everywhere
Another attractive way to attract as many customers as possible is by sharing WhatsApp links through all channels in the web. Once they click on it, users will be redirected to WhatsApp Business, and this link can be shared everywhere.
What is the role of SMS in optimal customer access?
Most phone users check it once they wake up to search of messages, and here lies the importance of using different channels to reach the target audience, and we specifically mention here: SMS messages supported by the Taqnyat platform. You can benefit from SMS technology, which is characterized by low cost, in some of the following ways:
Create your SMS subscriber list:
This list is very important when using SMS to reach customers. Below are some tips to help grow your SMS subscriber list:
- Bring opt-in consent from your contacts: This approval enhances trust between you and the target customer, in addition to compliance with the law.
- Knowing compliance: Make sure you are up to date with the laws around SMS, and keep up with any legal changes.
Create your own SMS campaigns:
You should follow some golden tips to shape your message so that it appears effective to potential customers, as follows:
- Its content must be valuable to the customer.
- Use correct language when writing it, and avoid abbreviations that make the meaning ambiguous.
- The message must contain approximately 160 characters.
Determine the timing of transmission:
You must aware well that using different channels will ultimately lead you to optimal targeting of your customer, and then target the interaction with your product or service that you provide. You must also keep in mind that these channels have a very important role in improving and developing your business. So, from now take advantage of the potential of chatbots, SMS, email, etc. to attract a larger number of your customers, then interacting with them, and increasing purchase rates, as many people are using a variety of screens, as well as Social Media.
At the end:
Do you know now why everyone warns you against dealing with companies that are not licensed by the Communications, Space and Technology Commission? Not everyone wants to deal with these companies. Because it is difficult to know its identity and owners, and its employees can be exploited and contracts not adhered to, as well as the difficulty of handling customer complaints and claims, the lack of appropriate customer service for them, the lack of transparency in dealings and obligations towards users, and it is possible that you will fall into security risks when you deal with these companies. For the reason that it is not subject to control and supervision and so on, it is better for you to be careful not to deal with them and deal with licensed companies such as: Taqnyat Company, and enjoy support around the clock.
Don't let anything hinder your path towards success, and use different channels of Taqnyat at the same time. So you can reach your customers better. What are you waiting for? Contact us now, and take advantage of our unlimited capabilities.