Increasing productivity in your organization reflects the ability of employees and workers to provide more services, or produce more goods within a specific period of time, and you can easily achieve this by depending on the communication channels provided by the Taqnyat platform, which will improve the organization’s ability to produce, and increasing incomes. As for the content of today’s article, it will focus on uses of communication channels of Taqnyat. Follow us to get a great benefit that will reflect positively on your work within your organization, and thus increase productivity in a short period of time.

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Uses of communication channels to increase productivity within your institution:

When you own your project or company, you will definitely need a professional means of communicating with customers. Therefore, Taqnyat has provided you a number of communication channels that will certainly help you increase the productivity of your company, and this is done by instilling confidence within your target audience whether the customer is wondering about your services and products, or wants to complain about a bad experience that he had. And the uses of communication channels of Taqnyat, are as follows:

• Uses of Email from Taqnyat:

When talking about the uses of communication channels through Taqnyat, we must use e-mail, which is a unique method that many customers prefer. Not only that allows direct and personal communication with customers, but through it is possible to send targeted and customized content to a specific category of people. It is worth clarifying that the possibility of customizing e-mail messages according to the needs and interests of the audience increases the quality and effectiveness of this strategy. As for the uses of e-mail from Taqnyat, they are as follows:

• Achieving better results:

Your marketing campaign for your brand will not succeed if you depend on free email instead of email from Taqnyat, because personal email deactivate the marketing process, as some target customers copy messages; they are afraid of messages contain viruses and your messages may end up in the spam box if you send a large number of messages from your free email.

Therefore, we strongly advise you not to hesitate to obtain the email service from Taqnyat without fear of the cost to achieve the highest possible productivity.

• Contributes in less distraction:

If you do not use email from Taqnyat, your company email will still have the Gmail.com domain, and this means that you are promoting this company instead of promoting your company. So you have to use an email associated with the domain name. This helps spread your company, in addition to motivating customers to read the content of the messages.

• Represent your brand better:

Among the uses of e-mail communication channels from Taqnyat: They work to highlight your company better, as e-mail from Taqnyat helps customers remember your brand name due to the clarity of the domain name, which pushes them to search for your company as soon as they want its products or services. Using the domain name for the company to create email accounts for your employees is a smart trick to increase awareness of your business. So, to abbreviate the above, it is better for you to use the communication channels provided by Taqnyat until your business develops. So contact them now.

• More influence:

In keeping talking about uses of communication channels such as e-mail Taqnyat, it should be said that anyone can create a free email. If your company uses a similar email, this means that you will not be influential, while using the Taqnyat email service proves that you are a real, serious company, which increases your credibility, especially in responding to all reviews and customer complaints.

• Using SMS from Taqnyat:

Marketing through SMS has become one of the most prominent and important daily activities through which many commercial organizations and companies communicate with their customers, as this channel has become the most popular and common method in the marketing world, and the secret to this spread is due to the strength and effectiveness of text messages to reach target customers.

It is worth noting that marketing using SMS messages is a strategy for advertising through smartphones, as it aims to send a message to customers. The purpose of which is to promote services or products. What is unique about this channel of Taqnyat is that it enables you to achieve amazing rates of sales compared to traditional marketing methods. As for the uses of SMS from Taqnyat, they are as follows:

• Follow-up:

There may be uses for communication channels from Taqnyat in follow-up, especially if the text messages are related to shipping services for customers, as the store informs you of the nearest arrival of your shipment, which contributes greatly to enhancing customers’ confidence on your brand.

• Reminders:

One of the most common uses of SMS, especially in marketing, is to remind customers of discounts on their upcoming payments, along with branch and customer service opening hours.

• Congratulation messages:

This method is one of the most effective means of communicating with customers on various occasions. This method is used to congratulate customers on their occasions, national and religious holidays.

• Offers:

One of the famous uses of SMS from Taqnyat is: offers, during which brands send simple, uncomplicated messages with the offer and the percentage of discount they offer.

• Customer service messages:

Many brands use SMS with the aim of providing customer service processes in a simplified and smooth manner, complaints can be opened through SMS, but these messages must be clear and unambiguous.

• Chatbot uses from Taqnyat:

One of the most prominent and important business solutions that are based on artificial intelligence, which help in the growth of commercial activities and institutions and the development of their performance, is: chatbot from Taqnyat. A service that enables you to leave a good impact in light of the technological development we are experiencing recently, following the emergence of an advanced generation of intelligence. The uses of communication channels from chatbot of Taqnyat are as follows:

• Booking and issuing tickets:

When you confirm a booking transaction for a service, the chatbot will automatically inform customers of an activation link or code.

• Respond to inquiries:

Among the uses of communication channels among the chatbot of Taqnyat, is that it answers customer questions in many different formats.

• Completing sales:

When customers access a product page, the chatbot automatically analyzes their past history within your site, and then informs them of available discounts or programs you select.

• Get target insights:

An effective way to help in developing your business is to collect data about customers, and it is worth noting that a chatbot can do this through the conversations with customers, which is beneficial for increasing your sales in the future.

At the end:

We have talked about the uses of communication channels from the Taqnyat of email, chatbots, and SMS messages in detail, and finally, we advise you dear reader to turn to us a Taqnyat platform to obtain the best and highest quality technical services, and the really important thing that you want to highlight is to flourish your business within your commercial facility, and then increase your productivity in a short time and at a low cost, this is what we do. So follow the uses of each channel that we mentioned above, and you will notice the difference in the advancement of your business.