To succeed in the world of e-commerce, merchants must follow an effective and integrated marketing strategy that helps them reach the right customers at the right time and in the right way, this is exactly what Taqnyat offers through its integration with Salla, a platform specializing in designing and creating e-commerce stores.
Salla offers a wide range of services designed to enhance and improve store operations, contributing to their growth and performance, these services are available within the app store on the Salla platform, allowing users to discover, install, and integrate various apps under one unified category, which simplifies business operations, increases efficiency, and improves customer service.
The apps available on Salla’s App Store help merchants improve payment processing, shipping, marketing, customer service, and more, all these services require the diverse communication channels and tools provided by Taqnyat, ensuring that merchants can reach customers wherever they are, at any time, with offers, discounts, reminders, invitations, and more, this ultimately creates a smoother shopping experience, increases customer engagement and loyalty, and boosts sales.

Taqnyat’s Channels and Products for Salla Stores

Merchants need to choose the right communication channels for their stores. Some stores may have a highly efficient support team, but they use tools that don’t facilitate organized communication with customers or provide them with important data like a user-friendly interface, message tracking, and access to past communications. This can limit the team's potential, from this side Taqnyat provides Salla merchants with advanced features, services, products, and communication channels that customers prefer, helping to solve problems, respond to inquiries, and understand their needs with speed and interactivity. Merchants can also generate customizable reports to intelligently monitor campaign performance and receive instant updates on message statuses through comprehensive and advanced systems.

With Taqnyat’s multiple channels, including WhatsApp and SMS, merchants can benefit from the following:

• Increase brand and product awareness
• Drive more traffic to their stores
• Boost conversion rates, sales, and revenue
• Enhance customer loyalty and retention
• Encourage recommendations, reviews, and shares from customers
• Increase customer lifetime value

Integration of Salla and Taqnyat: Shaping the Future of E-commerce Stores

API Integration

Taqnyat directly connects Salla merchants with telecom providers in Saudi Arabia, enhancing privacy and security through its fast and secure API, this API works seamlessly with all programming solutions without requiring complex installations or setups.

Flexible Shipping Packages and Competitive Prices for Merchants

Taqnyat offers Salla merchants flexible shipping packages and competitive prices, providing custom pricing plans based on consumption to reduce costs.

Taqnyat Updates on Salla

Salla provides merchants with notifications regarding any app updates by the developer, the Store managers will receive an update notification in their store's control panel under “Installed Apps,” with the option to accept or reject the update.

Dedicated Technical Support for Salla Merchants

If merchants encounter any issues while using the app, they can contact Taqnyat’s dedicated support team, available 24/7.
To add Taqnyat’s channels to your store on Salla, follow the steps at the following link:
https://help.salla.sa/article/1228317078

Reach out to our expert team to help you integrate Taqnyat’s channels with your store on Salla